An accounting firm transforms its customer relationships and becomes more responsive thanks to a real-time view of cash flow.
Ways is an accounting firm that supports SMEs with financial reporting, consulting, and auditing. Faced with growing demand from clients to better anticipate their cash flow, Richard Kponoumé, certified public accountant and co-founder, integrated Fygr to transform cash flow forecasting into a powerful daily management tool.
Richard Kponoumé co-founded Ways, an accounting firm defined by three letters: R.C.A., which stands for Reporting, Consulting, and Auditing. Ways' mission? To support SME managers in their financial management and growth.
The firm uses several tools to carry out its tasks: ACD On Demand (Cador) for accounting, an RCA solution for internal forecasting, and now Fygr as a customer-oriented solution for cash flow monitoring and forecasting.
But before Fygr, Ways faced a recurring challenge: how to effectively respond to the pressing demand from customers who want to anticipate their cash flow without spending hours doing so?
"Today, customers are focused on the immediate future. The idea is to have a supplement that provides an overview of their cash flow."
The problem was clear: SME managers were sorely lacking in time and visibility regarding their cash flow. Between day-to-day operational management and emergencies, it was difficult for them to anticipate payment commitments, forecast supplier due dates, or identify cash flow risks in time.
For Richard and his team, this situation created several frustrations:
Without the right tools, the firm was unable to offer its clients the responsiveness and proximity needed to prevent cash flow crises.
Richard discovered Fygr in response to this growing demand from his clients. The promise? A simple tool that allows SMEs to view and anticipate their cash flow in real time, while facilitating collaboration with their accountant.
Interoperability and ease of use were decisive factors. Fygr integrates naturally into the firm's ecosystem and enables automatic bank synchronization, transaction categorization, and a clear view of future cash flows.
But what really made the difference was the immediate impact on customer relations: Fygr enables continuous interaction with customers and helps the firm with daily data entry and invoice processing.
Since Fygr was introduced, Richard and his team have noticed several changes:
1. Significant time savings in accounting production
The tool helps identify real-time flows, including checks issued and their nature. The result: accounting production moves faster, with fewer back-and-forth exchanges.
2. Enhanced ability to anticipate
"Today, we are required to report the termination within 45 days. With Fygr, we can warn, anticipate, and, above all, inform the customer."
Fygr enables the firm to act as an early warning system for its clients, thereby avoiding crisis situations.
3. A standout feature: transaction readability
Fygr's user-friendly design makes all the difference in everyday use. Each transaction line automatically displays its details in the left pane, saving valuable time and allowing you to instantly understand the nature of each flow.
4. A transformed customer relationship
Fygr has created a new channel of communication between Ways and its clients. The tool enables more regular, richer, and more strategic interactions. The firm is no longer just an accounting service provider, but a true partner in cash flow management.
For Richard, adopting Fygr marked a real turning point. Beyond operational gains, Fygr has enabled Ways to enhance its added value for its clients. The firm can now offer proactive support, anticipate difficulties, and build stronger relationships of trust with executives.
When asked to choose three words that best describe Fygr, Richard answers without hesitation:
Today, Ways continues to integrate Fygr into its daily practice, with the ambition of democratizing proactive cash management across its entire client portfolio. For Richard, it's clear: Fygr is a huge asset and a real time-saver when it comes to supporting SMEs.